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Luxury Casino Mobile Terms and Conditions

  1. General
    1. Website Terms of Use Agreement
      1. Except for downloading one copy of the Materials on any single computer for your personal, non-commercial home use, you must not reproduce, prepare derivative works based upon, distribute, perform or display the Materials without first obtaining the written permission of Luxury Casino Mobile.
      2. Materials must not be used in any unauthorized manner.
      3. BY USING THE WEBSITE, AND THE SOFTWARE PROVIDED BY THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THESE TERMS OF THIS AGREEMENT.
    2. This page defines the Terms and Conditions that apply to all monies and wagers accepted by us at m.luxurycasino.co.uk (the 'website') and on any website powered by Luxury Casino Mobile.
    3. It is the Player's responsibility to be aware of the terms upon which payments are accepted. Irrespective of this, the onus is still on the Player to be informed of any changes.
    4. These terms are considered correct and fair by Luxury Casino Mobile. Should Players require advice regarding these or any other part of our service, please contact The Casino Support Centre.
    5. By registering, the Player is deemed to have accepted and understood all the rules, terms and conditions displayed on the website by Luxury Casino Mobile. We recommend that all Players print out (or save to file) all transaction records, rules of play, cancellation policies, and pay-out policies.
    6. It is unlawful to deposit funds from ill-gotten means. All transactions are checked to prevent any instances of Money-Laundering. Any criminal or suspicious activity at Luxury Casino Mobile will be reported to the relevant authorities.
    7. Luxury Casino Mobile reserves the right to refuse access to the Casino of any person. Luxury Casino Mobile also reserves the right to withhold any withdrawal they suspect are in anyway linked to fraudulent activity.
    8. If players transfer funds between each other's financial accounts/ewallets or if multiple players have their financial accounts/ewallets funded by a common source, this will be considered fraudulent and will be investigated. We reserve the right to void any winnings associated with these types of practices.
    9. Luxury Casino Mobile reserves the right to revise or remove any part of the Terms and Conditions at its sole discretion at any time. Players will be given prior notice of any changes to these Terms and Conditions before they come into effect.
  2. Language used in the Casino Terms and Conditions
    1. The Casino Terms and Conditions as published (and occasionally updated) are on this website in English. It is the English version of these Terms and Conditions that form the basis of all Terms found in other languages. Translations into other languages are provided as a service in good faith. In the event of ambiguity between English versions and a translation, the English version always retains priority.
    2. Commonly used terminology maintain a standard definition as outlined below, unless otherwise stated;
      1. Player - refers to the person whose name is used in the registration of an account at the Casino.
        1. REAL Player - A Player who has signed up to a REAL account at the Casino.
        2. GUEST Player - A Player who has signed up to a GUEST account at the Casino.
      2. Casino - refers to the Luxury Casino Mobile and all its entities.
  3. About The Casino
    1. Luxury Casino Mobile is a brand managed by Apollo Entertainment Limited (C45483), Villa Seminia, 8 Sir Temi Zammit Avenue, Ta'Xbiex XBX1011, a Maltese registered company.
    2. The Player's gaming contract is with Apollo Entertainment Limited. Apollo Entertainment Limited is the company that provides the gaming services to the Player under these terms and conditions. Unless otherwise stated, reference to "Luxury Casino Mobile" is to Apollo Entertainment Limited.
  4. Maltese Law
    1. Please note that Maltese law applies to these Terms and Conditions
  5. Licensing and Regulatory Bodies
    1. Apollo Entertainment Limited provides facilities for gambling to persons located in Great Britain in reliance on its UK Gambling Commission licence: 000‑038620‑R‑319310‑005.
    2. Apollo Entertainment Limited provides facilities for gambling to persons located outside of Great Britain in reliance on its Malta Gaming Authority licence: MGA/CL1/501/2008.
  6. Participation
    1. The casino does not accept registration nor gaming activity by those under the age of 18.
    2. We reserve the right to perform checks (electronic or otherwise) and/or request valid documentation at any time, to verify the identity of our players.
    3. The Player accepts sole responsibility of their gaming activity at the casino, including the legality of online gambling in their country/jurisdiction of residence or location. The availability of our Services does not intend to enable the player to contravene any applicable laws or regulations with online gaming.
    4. We shall not be liable for any breach of any local, national, federal, state or other laws that may occur as a result of the player's gaming activity at the casino.
    5. The Player acknowledges that we have the unlimited right to withhold payment to Player of any contested funds, whether such funds are deposits, refunds, bonuses, free monies, Casino credits, payouts or the like if the Player is under the age of 18 or the Player's gaming activity contravenes their local jurisdiction.
  7. Player's Casino account
    1. All information supplied upon registering MUST be accurate and complete in all respects. Luxury Casino Mobile reserves the right to confirm a Player's address by sending an address verification letter by post to the customer. All correspondence will be discreet with no reference to Luxury Casino Mobile displayed on the envelope. When such correspondence is initiated, all withdrawal requests will remain pending until the correspondence has been returned and approved by Luxury Casino Mobile. However, Luxury Casino Mobile reserves the right to initiate the verification procedure by contacting the Player by e-mail.
    2. Players may only open and operate a single account. Where a Player is identified with more than one account we reserve the right to suspend these accounts until all the account details and balances (belonging to the same Player) are consolidated. Once completed, all other accounts will be terminated leaving a single active account.
    3. Players are asked to keep their registration details up to date. Support Centre should be notified for any changes in address, email, phone number or other contact/personal information.
    4. Luxury Casino Mobile allows all Players to select a password which must be kept confidential. Any actions carried out through Player's account will be deemed valid if user name and password have been entered correctly.
    5. All applicants will be sent an email to the registered email address for account activation. All accounts must be activated through this email. Luxury Casino Mobile reserves the right to suspend all activities on the account until the account details are verified. If the Player has previously unsubscribed at a Casino Rewards casino, please contact The Casino Support Centre.
    6. All customer offers are limited to one per person, family, household address, email address, telephone number, debit/credit card and shared computer, eg. school, public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any Player or group of Players.
    7. Luxury Casino Mobile shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with its website or content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or line failure, any misuse of the site or its content or any errors or omissions in content. Luxury Casino Mobile reserves the right to close or suspend a Player's account.
    8. Luxury Casino Mobile will not abuse its relationship with the player by any unauthorised activity on the player's computer system.
    9. Account Dormancy
      1. If after 90 days the Player's Casino account shows no activity, it will be considered dormant.
      2. In this eventuality, in the interest of reducing the risk of theft or misappropriation of funds, Luxury Casino Mobile will remove any remaining funds for safekeeping and take all necessary action to remit the balance of the Players' Casino Account to the Player.
      3. If after thirty months the Player's Casino Account shows no financial activity (wagers, deposits or withdrawals) and Luxury Casino Mobile is still unable to satisfactorily contact the Player, the balance of the Player's Casino Account will be remitted to the Malta Gaming Authority.
      4. If a game is unfinished after 90 days, the bet will be cancelled and the stakes will be returned to the Casino.
    10. Inter-Account Transfers
      1. The transfer of funds between individual accounts are strictly prohibited.
    11. Account Suspension / Closure
      1. Luxury Casino Mobile reserves the right to close or suspend a Player's account at its sole discretion
    12. To close a Casino account please contact The Casino Support Centre
  8. Protection of Customer Funds
    1. We are required by our licence to inform customers about what happens to funds which we hold on account for you, and the extent to which funds are protected in the event of insolvency: www.gamblingcommission.gov.uk/consumers/protection_of_customer_funds.aspx
    2. We hold customer funds in a separate account, whereby they remain distinct from the company's daily operations, but still form part of the designated assets in the event of insolvency. This meets the Gambling Commission's requirements for the segregation of customer funds at the level: basic segregation. Luxury Casino Mobile also meets the Malta Gaming Authority requirement to maintain customer funds separately from the Casino's own funds in a client account held with an approved credit institution.
    3. ‘Customer funds' means the aggregate value of funds held to the credit of customers including, without limitation:
      1. Cleared funds deposited with Luxury Casino Mobile by customers to provide stakes in future gambling
      2. Winnings or prizes which the customer has chosen to leave on deposit with Luxury Casino Mobile or for which Luxury Casino Mobile has yet to account to the customer, and
      3. Any crystallised but as yet unpaid loyalty or other bonuses, in each case irrespective of whether the licensee is a party to the gambling contract.
    4. Luxury Casino Mobile conducts weekly reconciliation of its accounts, and submits full reconciliation details to the UK Gambling Commission on a monthly basis.
    5. You will be notified before making a deposit if Luxury Casino Mobile has made any changes to how we provide protection of customer funds.
  9. Payment Details / Withdrawals
    1. If the credit/debit card, ewallet or financial account used to deposit and/or withdraw funds is not in the name of the individual registered on the Casino account, the casino reserves the right to suspend the casino account or prevent further activity on the card, ewallet or financial account. That is until such time as the casino is satisfied that appropriate permission has been granted by the cardholder or financial account holder for the card, ewallet or financial account to be used. If a transaction is successfully processed using 3D Secure authentication, cardholder permission may be assumed. Winnings may be voided if appropriate cardholder or financial account holder authorisation isn’t received prior to depositing.
    2. It is the Cardholder's responsibility to retain copies of transaction records and website policies and rules.
    3. It is the Cardholder's responsibility to know the laws concerning online gambling in the country of domicile.
    4. Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.
    5. Updating or adding additional payment details may only be made within the Casino software or by contacting customer services.
    6. Only one Preferred Method Of Payment may be active at any point in time.
    7. Any withdrawals are subject to the charges specified under the banking section.
    8. Due to e-commerce and online gaming regulations and also requirements by the Financial Action Task Force (FATF), Luxury Casino Mobile reserves the right to conduct a security review and may require you to provide such security documents that the Casino deems necessary in order to maintain our high levels of customer protection and security. In the event of failure to comply with such security requests, Luxury Casino Mobile reserves the right to void any winnings on your account and/or restrict further purchases and withdrawals and/or lock the account.
    9. Withdrawals greater than £2330 (or home currency equivalent) will require submission of security documents. However, Luxury Casino Mobile reserves the right to request security documents regardless of the amount being withdrawn. See point viii. for further details.
  10. Authorisation Procedure
    1. Luxury Casino Mobile reserves the right to ask Players for verification documents following deposits and/or prior to executing a withdrawal. Should it be deemed necessary the casino may also require these documents to be certified by a registered Notary. This includes, but is not limited to:
      1. a copy of the card in question showing the card holder name, or evidence of the deposit method used (if applicable)
      2. a copy of photographic identification documents; such as a Passport, Driver’s License or government-issued identity card
      3. documents confirming residence, such as a bank statement or utility bill, no older than 3 months
    2. Funds must be withdrawn with the same method used for depositing, up to the amount of the deposit. Please note that an Account Holder's withdrawal may experience a slight delay due to our identity verification process.
  11. Privacy Policy
    1. Processing of Personal Details
      Any personal data received in regards to an account holder and/or registrant is:
      1. Processed in accordance with the rights of the Account Holder concerned
      2. Obtained only for a specific and lawful purpose
      3. Kept in a secure manner
      4. Is utilised for marketing purposes based on the opt-out principle
    2. Disclosure of Information
      1. Luxury Casino Mobile will instruct and authorize the credit financial institution by which an Account Holder's account is held to disclose any information as may be requested by any Governing Authority in respect of an Account Holder's account.
      2. Luxury Casino Mobile will disclose personal data when ordered to do so by any Governing Authority and/or under any legal provision contained in the Governing Law. For fraud detection and control purposes, the Player agrees that Luxury Casino Mobile has the right to transfer your personal data to third parties, including Address Verification and Age Verification services providers and other partners.
      3. Furthermore, Luxury Casino Mobile reserves the right to disclose personal data to relevant recipients where Luxury Casino Mobile has reasonable grounds to suspect irregularities that involve the Player's Casino Account.
    3. Customer Relationship Management (CRM) and Marketing Materials
      1. Luxury Casino Mobile reserves the right to process personal data for CRM purposes. Players can unsubscribe from promotional material sent electronically at any time by contacting The Casino Support Centre.
    4. Correction of Incorrect Account Information
      1. The Account Holder has the right to access the Account Holder's own personal data and/or has the right to correct and/or erase wrong and/or inappropriate data.
    5. Cookies / ActiveX
      Luxury Casino Mobile website works by using cookies and Active X components for (but is not limited to) the following purposes:
      1. To identify the Account Holder's preferred language so it is automatically selected when the Account Holder returns to Luxury Casino Mobile;
      2. For analysis of the Luxury Casino Mobile website traffic so as to allow us to make suitable improvements.
      3. The operation of the games (such as the flash casino)
    6. Luxury Casino Mobile guarantees:
      1. Not to sell, give away, or otherwise communicate your personal or corporate information to any other persons or companies.
      2. To use your personal data to provide you with information or materials only if you requested it.
  12. Use of bots and Illegal Software
    1. The use and abuse of malicious software and bugs in any of the gaming software provided on the Casino platform is illegal. In the unlikely instance that a bug is detected in the gaming software, the Player must inform Luxury Casino Mobile immediately.
    2. Luxury Casino Mobile shall take all necessary measure in case of a use and/or abuse of malicious software and bugs from a Player as blocking of the Player account, freezing of the funds and eventually legal proceedings.
    3. The use of software to influence or modify the outcome of any of the games in the Poker or Casino for financial gain is strictly forbidden and any monies acquired in this way will be deducted from the Account Holders funds.
    4. Using a Virtual Machine is also regarded as a deliberate attempt to manipulate the game play and/or deceive the casino. Any financial gains made under these conditions will be confiscated.
  13. Interruptions in play
    1. Luxury Casino Mobile is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play. Refunds may be given solely at the discretion of The Casino Management
    2. Luxury Casino Mobile shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the Luxury Casino Mobile website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content.
    3. In the event of systems or communications errors relating to the generation of random numbers, bet settlement or other element of the Product, we will not be liable to the Player as a result of any such errors and we reserve the right to void all bets on the games in question.
    4. In the event of a Casino system malfunction all wagers are void.
    5. Where a manifest error, mistake or system failure results in an incorrect odd, line or handicap taken in a bet, the bet, or that part of the bet if it is a multiple bet/parlay will be null and void.
    6. We reserve the right to refuse or limit any wager(s) at our sole discretion for any reason whatsoever. In circumstances where a stake is deemed to be or is declared void by us at our discretion, any sum deducted from your account with respect to that stake or wager shall be credited to your account. Wagers shall only be valid if accepted by our server and subject to the Agreement. Until acceptance, no communications from the Player shall be binding on us and all information displayed on this site constitutes an invitation to play only. Malfunction (whether on a Website or your equipment) voids all pays and plays. Should we determine to waive a rule in the interest of fair play to you, it shall only be for that instant and shall not set a precedent for the future.
    7. Luxury Casino Mobile reserves the right to void any winnings that were obtained as a result of hardware/software error or malfunction. Players found abusing such errors/malfunctions are subject to having their account closed and any deposits and/or winnings forfeited. In the event of a Website system malfunction all bets are void.
  14. Availability of Offers
    1. Offers and bonuses are regulated by the promotion terms and condition and bonus account terms and conditions.
    2. All Luxury Casino Mobile offers are intended for recreational Players and Luxury Casino Mobile may in our sole discretion limit the eligibility of customers to participate in any promotion.
  15. Collection of winnings
    1. Winnings are added in the selected currency for Player's account to the cleared balance of the account. Should the Player wish to withdraw some or all of their balance, the Player may select how much they wish to have paid back.
    2. The minimum withdrawal amount is £50, excluding payments to Fedex/Courier checks and DBT which is £300. If there are any concerns or queries regarding the collection of winnings please email The Casino Support Centre.
  16. Responsible Gaming/Gambling
    1. Gambling is a form of leisure and entertainment but can become addictive. We promote responsible gambling by offering:
      1. Cooling-off periods from 24 hours to 3 months.
      2. Self-exclusion options from 6 months to 5 years.
      3. The setting of Deposit limits.
      4. Referrals to problem gambling organisations.
      5. Session reminder
    2. Please see our Responsible Gambling Policy for full details.
  17. Support, Disputes and Complaints
    1. The Casino Support Centre is available if you experience any difficulties.
    2. The current balance and transaction history of Player's account may be viewed at any time. Should there be any claim or dispute arising from past or current transactions, please follow our complaints procedure below:
      1. In the event that you need to make a complaint the first step should be to contact our 24/7 Casino Support team.
      2. If the complaint has not been resolved after contacting the support team the next course of action is to lodge your query by sending an email to complaints@crhelpdesk.com. Here the case is escalated to a solutions specialist who will endeavour to respond within 5 days on most occasions. Depending on the nature of the enquiry and specific investigations required, it may take longer than this to resolve.
      3. If there is no satisfactory resolution after internal escalation you can then contact our independent alternative dispute resolution service eCOGRA who will act as mediators and make a final decision that will be respected by both parties. You can also contact the European Commission's ODR Platform for assistance with dispute resolution.
      4. For the full policy document Click Here.
    3. Any dispute relating to the provision of the games and the validity, performance and construction of the present agreement relating to the games shall be exclusively solved in terms of Maltese law. Where recourse to the Courts of Law is necessary, Maltese courts shall have exclusive jurisdiction.
    4. Luxury Casino Mobile will endeavour to resolve all disputes in a timely and responsible manner however where a dispute remains unresolved by both parties arbitration may be sought as described above. If after this process a matter still remains unresolved, UK persons may bring a dispute to the Gambling Commission at info@gamblingcommission.gov.uk, while non-UK persons may contact the Malta Gaming Authority at support.mga@mga.org.mt.
  18. Financial Institution
    1. Luxury Casino Mobile is not a financial institution and thus any deposits made into Player's account are not due any interest payments on the deposit(s) whatsoever.
    2. Luxury Casino Mobile does not provide advice to Account Holders regarding tax and/or legal matters.
    3. Account Holders who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors and/or authorities in the jurisdiction in which they are domiciled and/or resident.
    4. Account Holders are strictly prohibited from utilising Luxury Casino Mobile and its systems to facilitate arbitrage through Currency Exchange transactions. Where Luxury Casino Mobile deems that an Account Holder has deliberately used the aforementioned systems for financial gain through arbitrage, any gains will be forfeited and deducted from the Account Holder's balance without warning or notification.

Sign Up Offer Terms and Conditions

Deposit Bonus Promotion

  1. To be eligible for this offer, players must have a first time REAL account.
  2. All bonus monies will be credited as points to the player's Casino Rewards account from where it will automatically be credited to the casino account.
  3. Each individual deposit made with Luxury Casino Mobile is considered a single deposit for the purpose of this promotion. The total of successive deposits cannot fulfil the sign up bonus requirements - each deposit is only considered individually. Therefore the first five (5) individual deposits ONLY will determine the bonus amounts allocated for the purpose of this promotion.
  4. Your deposit may be cashed-in, providing any minimum bet requirements associated with redeemed bonuses have been satisfied.
  5. Bonus amounts credited to a Player's bonus account are subject to 30 times play-through before they may be cashed in. The exception applies where the bonus is the first deposit bonus, where this is subject to 60 times play-through before your balance may be cashed in.
  6. In the interest of avoiding any confusion related to this promotion and the winnings transferred to the Real account, the Player agrees to commit to the wagering requirements for all bonuses/winning obtained in accordance with the normal Terms and Conditions as stated in General Terms and Conditions below.
  7. The wagering requirements (for withdrawal purposes) will start being counted from the time all Bonus monies are added to the Casino account.
  8. The Player acknowledges that in order to be eligible for any promotion or bonus, they must be playing with the primary currency used in the country where they have a registered address from where they are playing. Luxury Casino Mobile reserves the right to withhold bonuses resulting from deposits in any currency made in contradiction to this condition. An exception to this clause is made for USD and CAD.
  9. This promotion must be claimed by making a first deposit within 7 days, after which Luxury Casino Mobile reserves the right to modify the promotion.

The Player recognises that in addition to terms stated above, they are also bound by all General Promotion Terms and Conditions, as well as General Casino Terms and Conditions.


General Promotion Terms and Conditions

  1. All promotions can only be claimed once per computer, mobile device, person, household, family, household address, email address, credit card number, IP address or shared computer environment such as a library, workplace, fraternity, university or school. Any winnings associated with a bonus being claimed more than once will be confiscated and the casino account locked.
  2. Unless specifically stated otherwise, no two promotions can be used in combination and promotions only apply to deposits and wagers on the Luxury Casino Mobile software download.
  3. Every effort will be made to credit the Player's account with any promotional points within one business day or sooner. Promotions that are earned over a time period such as weekend or monthly bonuses will be awarded within one business day following the end of that time period i.e. on the Monday after the weekend or on the 1st business day of the following month.
  4. In the interest of avoiding any confusion related to promotions and any winnings transferred to the Real account, the Player agrees to commit to the following wagering requirements. These include:
    1. The Player's deposit may be cashed-in, providing any minimum bet requirements associated with redeemed bonuses have been satisfied.
    2. The first deposit bonus is subject to 60 times play-through before your balance may be cashed in.
    3. Subsequent bonus amounts credited to a player's bonus account (after the first deposit bonus) will be subject to 30 times play-through before they may be cashed in.
    4. Different games played may contribute a different percentage of the play-through (up to 100%) towards the required play-through.
    5. The contributing percentages are as follows:
      1. Slots and Parlor Games count 100% towards wagering requirements
      2. Table Poker, Casino War and Sic Bo count 50% towards wagering requirements
      3. All Blackjacks except Classic Blackjack, Craps and Baccarat count 10% towards wagering requirements
      4. All Video Pokers except All Aces Video Poker, Caribbean Draw Poker, Texas Hold'em Bonus Poker Gold, Triple Action Hold'em Bonus Poker Gold, Classic Blackjack and all Roulettes count 2% towards wagering requirements
      5. All Aces Video Poker does not count towards wagering
  5. Doubling up on any game at Luxury Casino Mobile will not count towards your wagering requirements. All Aces Video Poker - please be aware that this game will not count towards wagering requirements and no loyalty points will be earned when playing.
  6. Casino Rewards reserves the right to refuse a promotional bonus for any reason whatsoever, including, but not restricted to Player abuse.
  7. In the event that the Player has not made a deposit at this or any other Casino Rewards member casino, you may not redeem more than one sign up bonus within the Casino Rewards network, regardless of the individual casino offering the sign up bonus.
  8. In the event that Luxury Casino Mobile deems a Player to have misused a casino account for the exploitation of promotional offers, without ever demonstrating any degree of risk with personal funds or serious intention to play, the redemption of all such promotional offers, including but not limited to sign-up bonuses, will be suspended until such times as the Player demonstrates a playing history whereby a risk of personal funds is periodically demonstrated at the Casino.
  9. If the credit/debit card, ewallet or financial account used to make the deposit to receive the sign up bonuses is not in the name of the individual registered on the Luxury Casino Mobile account, the casino reserves the right to void all winnings. Attempts to withdraw any associated winnings from the sign up bonuses using credit/debit card, ewallet or financial account in a different name to the casino account holder may also lead to winnings being void.
  10. Promotional offers by email are for the intended recipient only and cannot be transferred. If you are not the intended e-mail recipient, the offer is null and void.
  11. All casino promotions are reviewed regularly and we reserve the right to change the offer and or terms at any time.
  12. Luxury Casino Mobile reserves the right to correct any error in bonus points, casino credits, and/or prizes awarded. Winnings will not be affected but the players balance will be adjusted to reflect the correct amount when any error is detected.
  13. Promotional bonuses/prizes that remain unused in a Player's account for longer than 2 months from the date of registration, will be forfeited. Promotional bonuses/prizes will be deemed "used" once the minimum wager requirements have been met. The sign up bonus is determined by the date an account is opened. If a Player opens an account but leaves it dormant for a period of time, the Player will still be awarded the sign up bonus that was active when they joined Luxury Casino Mobile.
  14. If, while playing at Luxury Casino Mobile, the Player wins a sum regarded by the Casino Management as worthy of publicity, the Player agrees to be available for any event of such nature arranged by Luxury Casino Mobile. At all times, Luxury Casino Mobile will do its utmost to protect Player's privacy.
  15. While Luxury Casino Mobile protects all personal data entrusted to us, we reserve the right to use Players' first names and/or initials in any Casino announcement pertaining to promotion results.
  16. Employees, officers and directors of Luxury Casino Mobile, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for entry. The same terms shall apply to the direct families of such persons.
  17. We contribute to and make use of a shared industry database of promotion abusers and fraudsters. Individuals known from this database will not be eligible for any promotional offers and Luxury Casino Mobile reserves the right to lock their account and refuse access to Luxury Casino Mobile.
  18. Only promotions specifically advertised on this Casino's website will be honored by the Luxury Casino Mobile. Any promotional offer issued by any other party, including but not limited to affiliated persons or organizations, may not be recognized by this Casino and are thus deemed invalid.
  19. Any promotional CD offer distributed by Casino Rewards is for the intended recipient only and cannot be transferred. Players must have received a written invitation addressed to them from Casino Rewards in order to take advantage of any part of this promotion.
  20. Any promotion or giveaway run by Luxury Casino Mobile for any kind of merchandise or cash is not inclusive of any taxes, registrations, licensing, insurance, postage or delivery unless otherwise stipulated within the promotion terms and conditions.
  21. Any cash prizes awarded by Luxury Casino Mobile will be paid directly into the recipient's Casino Rewards account or casino account.

We apologize for any inconvenience but we are required to take these steps due to abuse in the past. Please be aware that all suspicious withdrawals will be audited before being processed.


Cash Account Terms and Conditions include:

  1. For Players who receive a first deposit or sign up bonus, a minimum of 60 times the bonus balance must be wagered prior to making a withdrawal from their Cash account. Please note, as a Player's bonus balance clears from their bonus account to their cash account the wagering required to withdraw from the cash account will also decrease. For example:
    1. If a Player receives a £100 bonus, they will have to wager approximately £6000 based on a game with 100% wagering contribution (e.g. Slots and Parlor Games) before attempting a withdrawal.
    2. Similarly, they will have to wager £12,000 based on a game with a 50% wagering contribution (e.g. Table Poker, Casino War, Sic Bo) and so on.

Bonus Account Terms and Conditions

  1. A Player's total account balance consists of a cash account balance and a bonus account balance.
  2. A Player's bonus account cannot be cashed in, but can be used to place wagers.
  3. A Player's cash account may be cashed in provided any minimum bet requirements associated with redeemed bonuses have been satisfied.
  4. Specific wagering requirements are indicated in the General Promotion Terms and Conditions.
  5. As the required play-through requirements are met, funds are automatically transferred from the Player's bonus account to their cash account.
  6. Play-through is achieved when any wager is made. The Player can use either their bonus or their cash account.
  7. For any wagers made, the wager is deducted from the Player's cash account. If there is no cash available, then the wager is deducted from the bonus account. This effectively means that funds in the Player's bonus account are only played if there is no cash balance.
  8. If a Player makes a withdrawal, their bonus account is reset to zero; however any unmet wagering requirements will remain. This means that if a Player chooses to take back the money they deposited, they will lose any bonus money they may still have remaining in their Bonus Account.
  9. Winnings on wagers made from a Player's cash account are credited directly to their cash account. Winnings on wagers made from a Player's bonus account are credited to their bonus account.
  10. Where crediting a Player's bonus account with winnings that would result in the bonus account exceeding the size of the all bonus amounts, any excess winnings are credited to the Player's cash account. Note: This is less any automatic transfers from bonus account to cash account that had occurred.
  11. If Luxury Casino Mobile deems that the autoplay feature has been used for the purpose of meeting bonus account wagering requirements, Casino Rewards reserves the right to void winnings.
  12. Observations of playing patterns such as the playing for deliberate minimum risk, equal, zero margin or hedge betting may not be considered as playing in the appropriate spirit for the purposes of meeting bonus wagering requirements. Should Luxury Casino Mobile deem that these practices have been utilized for the specific purpose of meeting wagering requirements, Luxury Casino Mobile reserves the right to withhold any cashins and/or confiscate all winnings.
  13. Luxury Casino Mobile reserves the right to withhold any withdrawals and/or confiscate all winnings for irregular play. 'Irregular play' includes but is not limited to any one or more of the following types of play:
    1. Placing single bets equal to or in excess of 25% or more of the value of the bonus credited to the account prior to the play-through requirement for that bonus having been met;  A single bet in Roulette counts as the total of all chips placed on the table when the wheel is spun.
    2. Using the double-up feature to increase bet values;
    3. Even money bets on Sic Bo, Craps and Roulette
    4. Starting a game's feature after the bonus balance used to build up the credits towards the feature has reached 0.
  14. If a Player's Casino account shows no activity for 60 days, the bonus balance shall expire and be removed.
  15. Wagering requirements will be carried over from a bonus should a subsequent bonus be redeemed prior to making a deposit.

Banking and Withdrawals Terms and Conditions include:

  1. The Player accepts that it is their sole responsibility to ascertain whether they have sufficient funds in the bank account selected to be debited for e-check, ACH or any other web wallet deposits made at Luxury Casino Mobile at the time that the deposit is made and at the time the deposit is debited from the Player's bank account. Luxury Casino Mobile reserves the right to reject deposits with insufficient funds in the account to be debited at the time of the deposit and/or void any winnings accrued as a result of that deposit. For the avoidance of any doubt it is considered fraudulent to make an e-check, ACH or any other web wallet deposit into the casinos or poker rooms when there is insufficient money in the bank account selected to be debited at the time of the deposit, even if it is the player's intention to transfer the funds at a later stage. If Luxury Casino Mobile is suspicious of any deposits prior to paying any winnings, it may request proof that the funds were available at the time that the deposit was initiated.
  2. Withdrawn funds will be held in pending for 2 working days, during which time you may reverse the withdrawal in order to continue playing at Luxury Casino Mobile.
  3. Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of £4000 a week. All progressive wins/payouts are exempt from this clause.
  4. Returns and disputed transactions from Instadebit, E-check or any other E-wallets will not be accepted on any casino account in the Casino Rewards network. This also includes any disputes or unsettled transactions from Bank Transfer payment solutions and Credit Cards. In the event that Luxury Casino Mobile receives any returns, all winnings will be lost on all accounts held within the Casino Rewards network, even if the returns have been subsequently settled.
  5. Due to e-commerce and online gaming regulations and also requirements by the Financial Action Task Force (FATF), Luxury Casino Mobile reserves the right to conduct a security review and may require you to provide such security documents that the Casino deems necessary in order to maintain our high levels of customer protection and security. In the event of failure to comply with such security requests, Luxury Casino Mobile reserves the right to void any winnings on your account and/or restrict further purchases and withdrawals and/or lock the account.
  6. Withdrawals that are required to be processed via a different currency to your casino account currency will be subject to a currency conversion. This currency conversion will be based on the average daily interbank market rate plus a currency conversion fee of 2.5%, and is used to protect against any exchange rate fluctuations. The currency conversion fee may be subject to change.

Updated: 23/10/2017 12:00:00 +1000